Barnraised help
How can we help?
Help with your preview, publishing, billing and website account. Module guides apply when those tools are included in your site.
Explore help topics
Step-by-step guides for your site and business
Website designer
Start a website and preview it
The guided designer: your business, starting design and first free preview.
Read guideWebsite designer
Publishing, price and monthly billing
Review the exact website and subscription price before checkout.
Read guideWebsite designer
Change your design and restore a revision
Review changes, protect sections, and keep previous versions.
Read guideWebsite designer
Continue a saved draft or find a lost design
Draft recovery, a different browser, and expired access.
Read guideWebsite designer
Generation failed or checkout did not finish
Retry without losing your information; get help with pending payment.
Read guideWebsite designer
Cancel a subscription or ask about a refund
Contact support about billing, cancellation, refunds and website handoff.
Read guideWebsite designer
Contact support or work with Steve
Questions about your designer, account, website or a custom project.
Read guideSite Manager modules
Leads
Enquiries from your site, with CSV export.
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Hours & Contact
Phone, email, address, hours and social links.
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Photos
Swap photos and edit their alt text.
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Look
Color, font and style — with a live preview.
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Services & Prices
What you offer and what it costs.
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Bookings
Services, hours and blackout dates for online booking.
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Menu
What you serve, in the sections you want.
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Products & Orders
Your catalog, gift cards, and pickup orders.
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Events
Upcoming events and your class schedule.
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